E2E Orchestration, Provisioning, and Management of APN - VPN

Automated Private APNs Orchestration

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Automated Private APNs Orchestration

Situation

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Automated Private APNs Orchestration

Solution

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Automated Private APNs Orchestration

Results

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1. Situation of Use Case

Private APNs provisioning current scenario

Many enterprise customers are asking service providers on high quality, high speed, secure, mobile and rapid provisioning of  intranet & Internet connectivity services which challenge current operator procedures to overcome:

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Manual & vendor dependent provisioning of the multiple NEs involved in the service chain from mobile network, backbone, core and customer CPE´s.
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Time consuming manual approval internal procedures interacting with several platform owners and human teams.
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Overcome the risk of losing customers by not fulfilling expected implementation times (each time customer asking for shorter ones) or complying with agreed SLA´s.
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Non-agile management of the service lifecycle, not fully reaching compliance and KPI´s.

2. Solution of Use Case

E2E APN -VPN Orquestation solution using MAT

MAT as an automation orchestrator Iquall Network solution,  provides  a complete automated workflows to solve all above addressed concern points of the service providers and significantly reduce the time to market of the APN – VPN service deployment allowing operators to monetize services in few days while gaining more loyal customers, MAT solution includes:

  • Generation of candidate configuration for all involved NE´s, agnostic of equipment vendors.
  • Validation and internal approval procedures adapting customer BPM´s of defining new ones
  • E2E Orchestrator to deploy APN -VPN service
  • Management of the whole lifecycle of service including troubleshooting, backups, SLA´s compliance monitoring...
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3. Results of Use Case

Results of Implementing MAT

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Timely, security and private APN services for the end customers
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Innovation and service creation agility
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More efficient and unified management and monitoring the SLA’s and KPI’s compliance

B2B areas of service providers are enjoying after the implementation of MAT, the possibility of bringing to the end customers on timely, security and private APN services, improving the time to revenue and customer loyalty. The reduction of time reached was from 45 days to only 1-2 days. Important outcomes included the automation of the provisioning of the multiple platforms involved in the services regardless who the vendor is while also automating of the internal approval process which may contribute not only to monetize the APN service in a faster time but also allowing the innovation and service creation agility demanded for many customers. The operation department has gotten many positive outcomes including the assurance of a more efficient and unified management  while monitoring the SLA’s and KPI’s compliance in a very automated and efficient way.