MAT Dark Ops
It is a low-code solution designed to manage your network autonomously without direct human intervention, leveraging the latest AI/ML techniques. This allows you to decouple network complexity growth from the number of engineers required, while simultaneously improving all key metrics such as Customer Experience, SLA, and Uptime.
Why MAT Dark Ops
Customer Experience
Continuous Customer Experience Improvement
MAT DarkOps leverages AI and ML to proactively anticipate and resolve network issues, consistently enhancing customer satisfaction and reinforcing the brand as a reliable, tech-savvy provider.
SLA Compliance
Improved SLA Compliance
By efficiently managing network complexity, MAT DarkOps ensures superior SLA adherence. Automated monitoring and resolution address issues before they impact end-users, maintaining agreed service levels.
Operational Efficiency
Operational Efficiency and Cost Reduction
MAT DarkOps reduces OPEX by automating incident management and network maintenance, enabling companies to maintain or lower operational costs despite growing network complexity.
Typical Use cases
MAT enables a wide range of network automation use cases. The following are the most representative
Closed Loop Automation
Leveraging AI to close the loop in network operations, ensuring that detected issues are automatically resolved, driven by SLA and Customer Experience metrics.
Unattended Incident Management with Triage
Automated identification, triage, and resolution of incidents without the need for human intervention, improving response time and efficiency.
Zero-Touch Troubleshooting
Utilizing AI and automation for fully unattended troubleshooting, reducing the need for manual interventions in network management.
Agentic AI
Dark Ops es la herramienta perfecta para funcionar como tool en un Agent de IA, brindando capacidades de diagnostico, notificacion y remediación.
Integrations
Network Automation in its most advanced stages requires that all the elements that make up a management network are integrated. It does so quickly and simply, using the pre-built integrations already developed by Iquall. With an open architecture, clients can autonomously and independently build their own customized integrations, but with all the facilities provided by the framework MAT can be integrated with any platform on the market, with more than 30 integrated vendors and 300 integrations made, positioning our framework as the most integrable on the market.
OODA Framework
We bring the DevOps principles and the necessary tools to make Network Automation a pillar of all processes. MAT is designed to be the most agile way to accelerate your path towards a fully autonomous network, regardless of your current level of autonomy. It optimizes your operations, improves scalability and integrates seamlessly with your existing infrastructure, thereby upskilling/reskilling your network engineers and serving as a platform for delivering telecom innovations.
AUTONOMOUS LEVELS
| L3 | Act |
| L2 | Decide |
| L1 | Orient |
| L0 | Observe |
