We understand that manual processes to provision, activate, monitor, and assure services can be a hassle for many CSPs, as they can be expensive, time-consuming, and even risk losing customers. To help CSPs tackle these challenges, we offer a Zero Touch Provisioning (ZTP) solution as part of our agnostic automation framework called MAT.
MAT offers a comprehensive solution to address the challenges CSPs face regarding the initial setup and ongoing management of multi-vendor, multi-model CPEs and mobile devices involved in their network. Our solution automates all necessary workflows, including initial activation and subsequent configuration management, leaving all services duly provisioned and in production. Additionally, our framework performs all necessary integrations with third-party systems, such as vendor’s NMS, NE, CRM, Inventory systems, and IPAM, among others.
Our solution also allows CSPs to access reports that verify services, configuration changes, KPIs, and more. This addresses the challenges of manual and time-consuming processes and delivers improved consistency, accuracy, and security of configurations while increasing operational efficiency. With ZTP, CSPs save time and reduce costs & risks of losing customers due to lengthy provisioning processes.
The MAT solution for the mobile domain includes the following features:
- Automatic generation of configurations for all NEs, regardless of vendor.
- Validation and approval procedures tailored to the customer’s BPMs.
- An E2E Orchestrator for deploying services.
- Comprehensive service management throughout the lifecycle, including troubleshooting, backups, and monitoring compliance with SLAs.
Our APN zero-touch provisioning service simplifies the configuration and deployment of mobile devices with correct APN settings. This eliminates manual intervention, reduces human errors, and increases security for a seamless connection to the mobile network.
With our service, areas of communication service providers can bring timely, secure, and private APN services to end customers, reducing the time to revenue from 45 days to only 1-2 days. Our automated provisioning process allows for faster monetization of APN services while also providing innovation and service creation agility. The operation department benefits from more efficient and unified management, with automated monitoring of SLAs and KPIs compliance.
Our zero-touch CPE provisioning use case involves the automatic configuration and deployment of network devices such as routers, switche and also all the equipment of Core IP involved like PE, DNS, Load-Balancer, Firewalls. This eliminates the need for manual intervention, reducing human errors and improving security, and allows for quick and easy device configuration without the need for physical access.
Through MAT, we are able to search and obtain all CPE parameters, including model, type, OS version, traffic KPI interfaces, memory and CPU usage, error parameters, and more. Our solution enables the initial activation of CPEs, including the configuration of days 0 & 1, as well as subsequent configuration for new services individually or by customized groups. We also provide a comprehensive configuration, performance, and troubleshooting management to ensure optimal network performance.