1. What are your most important responsibilities and challenges as Manager of Pre-Sales at Iquall Networks?
Within Iquall, the main role of Pre-Sales is to accompany the Sales area in achieving effective sales. The type of products and services that are marketed at Iquall require a much more consultative sale than other products or services, and Pre-Sales requires a very good understanding of the customer’s needs in order to offer a value proposition that truly covers those needs.
It is from here that, as Manager of the area, the main challenge is to train and maintain a team of experts capable of engaging in technical conversations and giving presentations on an equal footing with the different areas of a Service Provider, who knows their needs well based on their experience, and who can therefore recommend solutions that fit what the customer needs.
2. Why did you choose Iquall as your place of development and what makes you keep choosing it?
When I joined Iquall, I was surprised how a relatively small company in size could have people with so much knowledge and expertise in Mobile Operators and CSPs. I think it was one of the main motivators, to feel part of a group of excellent, highly trained and motivated professionals to provide solutions and compete as equals with international vendors in the industry.
Many things have changed in Iquall since then, but this issue of identity in the company remains one of the defining characteristics… There are very talented people in Iquall, and above all they know how to be great professionals.
3. What was or is the biggest challenge you had or have faced?
I believe that the biggest challenge when leading a team of highly skilled professionals is to maintain a high level of motivation, where not only the professional objectives demanded by the company and the business are achieved, but also to develop professional growth and achieve personal goals along the way.
4. What is the main added value that you offer to clients from the area?
As we mentioned, the pre-sale engineer must be a person with experience in the CSP or Mobile Operator’s idiosyncrasy, know well the technologies, network domains, and areas that compose it, and be an expert in our lines of products and services offered. Thus, the main added value that we offer to our clients is knowledge and experience, being able to advise them on which are the best solutions to their needs and being able to dimension it in a value proposition.
5. In this hybrid context, how do you organize and motivate your team?
Honestly, I believe that the hybrid context has helped and flexibilized our work, especially in a team of professionals with a lot of experience. On the other hand, we know that Iquall is a company that is at the forefront of automation, and I believe that this is a very important motivator, as it allows us and obliges us to analyze the market and, ultimately, be part of one of the companies that are currently part of the latest global trends in their value proposition..
6. What is an interesting fact about you that people may not know?
In my professional life, I can say that I have been in several companies, always in the field of consulting and services to CSPs and Mobile Operators. For example, I have been in both small or medium-sized companies to large players in the industry. And although each one has its pros and cons, based on my experience and the path traveled, I can say that at Iquall Networks I have had the most opportunities for personal and professional development. My message to anyone who may have the opportunity to be part of the team in the future is that it is worth going through this path, where although it can be hard at times, it is gratifying to feel part of a highly professional team full of growth opportunities.